Description: Becoming the Supervisor by Hugh R. Alley Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Essentially, this book is intended to give hope to a new supervisor or team lead. They will finish the book knowing that the skills they need can be learned and arent that difficult. Publisher Description Becoming a Supervisor tells the story of Trevor who works as one of the production team in a small company that makes toy boats. He is thrust into the role of supervisor unexpectedly when his general manager reacts to his constant suggestions of how things could be better. When the GM becomes ill, Trevor struggles to take up the slack for several months until a new GM arrives. The core of the book follows Trevors growth under the coaching of Julie, his new GM. As Trevor deals with one challenge after another, Julie guides him on a journey to learn the core skills needed by all front-line leaders.The reader takes away four key ideas: (1) Front-line leadership skills are not too complicated to learn. (2) These skills are something that they can develop in themselves, regardless of what their organization does. (3) Tools and skills are there to help solve real business problems; implementing the tools is not a strategy. (4) In your role as supervisor (directing or responsible for others) you have to look after the mission of the company AND look after your people – doing only one is not an option.Essentially, this book is intended to give hope to a new supervisor or team lead. They will finish the book knowing that the skills they need can be learned and arent that difficult to acquire. It is designed to introduce the central skills that any supervisor has to be able to master at least with a basic working competency: instructing, leading, and making improvements in their own area. It introduces some of the more widely used tools that a new supervisor may need. More importantly, it ties these tools and skills to solving particular problems. Readers will understand that the tools are not important for their own sake, but only to the extent that the tools serve the larger objective of the organization. This book is designed to give the reader an entertaining and hopeful story about the very difficult transition from worker to supervisor, from being one of the crew to directing the crew. It is an emotionally tough transition, and the idea that someone could see a model of how it can work out will be helpful to folks new in a leadership role. Finally, the book provides a reference to other sources of information that will let the reader extend their learning about each of the tools or skills referenced in the contents. Author Biography Hugh R. Alley, P.Eng., is president and founder of First Line Training Inc. The company helps clients improve productivity and profits by building the skills of managers and supervisors. Hugh is an industrial engineer and has worked for over 25 years in a wide range of manufacturing settings. He has been a manager, a consultant, and a business owner. He has helped many organizations make significant gains in productivity.Hugh has trained over 900 supervisors and front-line leaders. He has run three different manufacturing firms, including several distribution centers. He has either designed or helped with the design and fit-out of almost a dozen factories and distribution centers.Prior to starting First Line Training in 2011, Hugh was Operations Manager and part owner of a manufacturing firm in Langley with 70 – 120 employees. Over 3 years the company reduced its lead time by 25%, its accident rate by 95%, and saw measured gains in productivity of 10 - 12% per year. Before that he worked as part of Grant Thornton LLPs manufacturing and distribution consulting practice. He spent five years working with the WCB of BC in a range of roles including managing staff development, managing a claims unit and running several large projects. Prior to joining the WCB he spent five years running his own consulting industrial engineering firm.Hugh has experience in a wide range of industries, including steel fabrication, pharmaceuticals, secondary wood manufacturing, mining, steel, wire, food processing, electronics assembly, appliance assembly, furniture, engineered wood products, yacht building, electrical transmission and others. In the public sector he has worked in education (public and post-secondary), health care, transportation, maintenance and employment standards.Hugh obtained his B.A.Sc. at University of Waterloo (Systems Design Engineering) and earned an M.Sc. in resource economics at Cornell, and a Master of Divinity at Vancouver School of Theology. Hugh has taught at UBC, SFU and BCIT. He writes a regular column for PLANT Magazine, and writes and presents frequently on the topics of staff development, training, lean manufacturing and quality. Details ISBN 0367862190 ISBN-13 9780367862190 Title Becoming the Supervisor Author Hugh R. Alley Format Paperback Year 2020 Pages 174 Publisher Taylor & Francis Ltd GE_Item_ID:131325438; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 51.67 USD
Location: Fairfield, Ohio
End Time: 2025-01-17T03:28:48.000Z
Shipping Cost: 0 USD
Product Images
Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
ISBN-13: 9780367862190
Book Title: Becoming the Supervisor
Number of Pages: 174 Pages
Language: English
Publication Name: Becoming the Supervisor : Achieving Your Company's Mission and Building Your Team
Publisher: Productivity Press
Subject: Decision-Making & Problem Solving, Development / Business Development, Economics / General, Management
Publication Year: 2020
Type: Textbook
Item Weight: 2.1 Oz
Author: Hugh R. Alley
Subject Area: Business & Economics
Item Length: 10 in
Item Width: 7 in
Format: Trade Paperback