Description: Crucial Accountability : Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Hardcover by Patterson, Kerry; Grenny, Joseph; Maxfield, David; McMillan, Ron; Switzler, Al, ISBN 007183060X, ISBN-13 9780071830607, Brand New, Free shipping in the US Furnishes a selection of tools to help resolve controversial issues in the office and at home, including how to determine whether an issue is worth confronting, how to avoid jumping to nasty conclusions, how to decide which problems to handle and in whatorder, and how to motivate people without threats.
Price: 26.61 USD
Location: Jessup, Maryland
End Time: 2025-01-27T21:11:07.000Z
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 14 Days
Refund will be given as: Money Back
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Edition: 2
Book Title: Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Number of Pages: 304 Pages
Language: English
Publisher: Mcgraw-Hill Education
Topic: Business Communication / General, Communication Studies, General, Management, Interpersonal Relations
Item Height: 0.9 in
Publication Year: 2013
Illustrator: Yes
Genre: Language Arts & Disciplines, Business & Economics, Psychology
Item Weight: 20 oz
Item Length: 9.3 in
Author: Kerry Patterson, Ron Mcmillan, David Maxfield, Al Switzler, Joseph Grenny
Item Width: 6.2 in
Format: Hardcover