Description: The book gives exclusive chapter titled -Ten Commandments of Customer centricity. The book is all about addressing customer satisfaction. Managing the transition from customer satisfaction to customer delight. Making sure customers are Happy and continuously using feedback from customers to improvise products in relation to competition's products. The book lays equal emphasis on both Manufacturing & IT services. Agile & scrum practices as applied to managing Global IT projects & the impact on global business & emerging best practices are dealt . Challenges of employee attrition in IT projects, their impact on Projects & methods to address them are explained.
Price: 30.71 AUD
Location: Hillsdale, NSW
End Time: 2024-12-12T13:39:37.000Z
Shipping Cost: 31.8 AUD
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Item must be returned within: 60 Days
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EAN: 9781543709537
UPC: 9781543709537
ISBN: 9781543709537
MPN: N/A
Format: Hardback, 60 pages
Author: Chandra Sekar
Book Title: Customer Centricity & Globalisation: Project Manag
Item Height: 0.8 cm
Item Length: 22.9 cm
Item Weight: 0.26 kg
Item Width: 15.2 cm
Language: Eng
Publisher: Partridge Publishing India
