De-escalate: How to Calm an Angry Person in 90 Seconds or Less by Douglas E. Nol

Description: De-escalate by Douglas E. Noll Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we now have the tools to become peacemakers and transform emotionally volatile situations and hurt feelings to calm, non-aggressive ones. Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills, based on the latest findings in neuroscience and meditation. Along with practical exercises and scenario-based examples, each chapter focuses on specific themes, such as dealing with emotionally charged teenagers and frustrated coworkers. Additionally, Noll shares practical tips on how to be civil in an uncivil society. With De-Escalate , we can bring peace to all facets of life, cultivate healthier relationships, and participate in creating a more caring and compassionate future for us all. Author Biography Douglas E. Noll, JD, MA left a successful career as a lawyer to become a peacemaker. He is an award-winning author, teacher, trainer, highly experienced mediator, and co-founder of the Prison of Peace project. This has been the most profound peace training Douglas has conducted thus far in his career. Inmates who have gone through his program have learned and applied deep, empathic listening skills, leadership skills, and problem-solving skills to reduce violence in their prison communities. To learn more about Douglas visit him at DouglasNoll.com. Details ISBN 1582706557 ISBN-13 9781582706559 Title De-escalate Author Douglas E. Noll Format Paperback Year 2018 Pages 256 Publisher Beyond Words Publishing GE_Item_ID:137590240; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

Price: 21.13 USD

Location: Fairfield, Ohio

End Time: 2025-01-01T07:31:54.000Z

Shipping Cost: 0 USD

Product Images

Item Specifics

Restocking Fee: No

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 30 Days

Refund will be given as: Money Back

ISBN-13: 9781582706559

Type: Does not apply

Book Title: De-Escalate : How to Calm an Angry Person in 90 Seconds or less

Number of Pages: 256 Pages

Language: English

Publisher: Atria Books

Item Height: 0.6 in

Publication Year: 2017

Topic: Communication Studies, Communication & Social Skills, General, Conflict Resolution, Self-Management / Anger Management (See Also Family & Relationships / Anger), Interpersonal Relations

Genre: Family & Relationships, Language Arts & Disciplines, Self-Help, Psychology

Item Weight: 7.2 Oz

Author: Douglas E. Noll

Item Length: 8.4 in

Item Width: 5.5 in

Format: Trade Paperback