Description: Further DetailsTitle: Customer Responsive ManagementCondition: NewEAN: 9781557865052ISBN: 9781557865052Publisher: John Wiley & Sons IncFormat: PaperbackRelease Date: 10/31/1996Item Height: 216mmItem Length: 142mmItem Width: 22mmItem Weight: 502gLanguage: EnglishDescription: This book illustrates TQM concepts as they apply to service organizations where a product may or may not be involved. It addresses nine key management areas including cultivating relationships with customers and capacity management.Country/Region of Manufacture: USGenre: Business & FinanceSubtitle: The Flexible AdvantageAuthor: Frank Davis, Jr., Karl ManrodtBook Series: Total Quality ManagementRelease Year: 1996 Missing Information?Please contact us if any details are missing and where possible we will add the information to our listing.
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Book Title: Customer Responsive Management
Title: Customer Responsive Management
EAN: 9781557865052
ISBN: 9781557865052
Release Date: 10/31/1996
Release Year: 1996
Country/Region of Manufacture: US
Genre: Business & Finance
Subtitle: The Flexible Advantage
Number of Pages: 286 Pages
Publication Name: Customer Responsive Management : the Flexible Advantage
Language: English
Publisher: Wiley & Sons, Incorporated, John
Publication Year: 1996
Item Height: 0.8 in
Subject: Customer Relations, Quality Control
Item Weight: 17.6 Oz
Type: Textbook
Item Length: 8.5 in
Subject Area: Business & Economics
Author: Karl Manrodt, Frank Davis Jr.
Series: Total Quality Management Ser.
Item Width: 5.5 in
Format: Trade Paperback
