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Book Title: Fundamentals of Customer-Focused Management: Competing Through Se
Publication Date: 2003-12-30
Pages: 240
Item Length: 9.2in
Item Height: 0.6in
Item Width: 6.1in
Author: Joby John
Publication Name: Fundamentals of Customer-Focused Management : Competing Through Service
Format: Hardcover
Language: English
Publisher: ABC-Clio, LLC
Publication Year: 2003
Type: Textbook
Item Weight: 18.1 Oz
Number of Pages: 240 Pages