Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Ignore Your Customers (And They'll Go Away): The Simple Playbook For Delivering The Ultimate Customer Service ExperienceISBN13:9781400214952ISBN10:1400214955Author:Solomon, Micah (Author)Description:Discover How To Create Exceptional Customer Service And A Superior Customer Experience, Learning From The Greatest Companies Of Our Time When It Comes To Delivering Great Customer Service And Customer Experience, Many Companies Miss The Mark But There's No Reason This Should Include You And Your Company Ignore Your Customers (And They'll Go Away) Spells Out, Step By Step, How To Craft A Customer Service Culture And Customer Experience So Powerful That They'll Transform Your Organization And Boost Your Company's Bottom Line You'll Enjoy Inspirational, Often Hilarious, Tales From The Trenches As Author Micah Solomon, One Of The World's Best-Known Customer Service Consultants, Relates Hands-On Adventures About Assessing And Improving Customer Service In Various Industries You'll Spend Time Behind The Scenes With Zappos Ceo Tony Hsieh And Discover How The Company Delivers Wow Customer Service From Richard Branson, You'll Learn How Virgin Brands Deliver Authentic Customer Service (Avoiding What Branson Calls Stepford Customer Service) And Branson's Secrets For Turning Social Media Attackers Into Brand Promoters Drawing On A Wealth Of Stories Personally Assembled From Today's Most Innovative And Successful Companies, Including , Cleveland Clinic, Drybar, Usaa Insurance, And The Ritz-Carlton Hotel Company, Solomon Reveals What It Takes To Turn A Ho-Hum Customer Interaction Into One That Drives Customer Engagement And Lifelong Loyalty Binding:Paperback, PaperbackPublisher:HarperCollins LeadershipPublication Date:2021-08-24Weight:0 lbsDimensions:Number of Pages:240Language:English
Price: 19.26 USD
Location: USA
End Time: 2025-01-22T04:07:46.000Z
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Book Title: Ignore Your Customers (and They'll Go Away) : The Simple Playbook for Delivering the Ultimate Customer Service Experience
Item Length: 8.4in
Item Height: 0.6in
Item Width: 5.5in
Author: Micah Solomon
Format: Trade Paperback
Language: English
Topic: Customer Relations
Publisher: HarperCollins Leadership
Publication Year: 2021
Genre: Business & Economics
Item Weight: 7.1 Oz
Number of Pages: 240 Pages
