Jardan

Implementing Metrics for IT Service Management: ITSM Library, an Implementation

Description: Implementing Metrics for IT Service Management by David Smith, Van Haren Publishing Estimated delivery 4-14 business days Format Paperback Condition Brand New Description A companion volume to "Metrics for IT Service Management," this book provides a measurement framework that is based on a continuous improvement lifecycle. The measurement framework is aligned with the IT Infrastructure Library (ITIL) set of best practices. Publisher Description This book "Implementing Metrics for IT Service Management" provides a measurement framework which is based on a continuous improvement lifecycle. The measurement framework is aligned with the IT Infrastructure Library (ITIL(R)) set of best practices. The framework is compatible with the Control Objectives for IT (CobiT(R)) framework and supports ISO/IEC 20000 standards for IT Service Management. This book also provides the basic concepts around measurements for business/IT alignment, achieving compliance and driving operation excellence. Where possible, examples, case studies and check lists have been included along with a scorecard accelerator software tool to further improve the learning experience and accelerate the adoption of measurements. The goal of this book is to provide the reader with a measurement framework to align IT with the business objectives to create value through continuous improvements. This book is complimentary to the book "Metrics for IT Service Management" also published by Van Haren Publishing. Details ISBN 9087531141 ISBN-13 9789087531140 Title Implementing Metrics for IT Service Management Author David Smith, Van Haren Publishing Format Paperback Year 2008 Pages 1 Publisher Van Haren Publishing BV GE_Item_ID:16950584; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

Price: 75.84 USD

Location: Calgary, Alberta

End Time: 2024-11-26T04:03:48.000Z

Shipping Cost: 0 USD

Product Images

Implementing Metrics for IT Service Management: ITSM Library, an Implementation

Item Specifics

Restocking Fee: No

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 30 Days

Refund will be given as: Money Back

ISBN-13: 9789087531140

Type: NA

Publication Name: NA

Publisher: Van Haren Publishing

Book Title: Implementing Metrics for It Service Management

Publication Year: 2008

Topic: Corporate Governance

Number of Pages: 1 Pages

Language: English

Genre: Business & Economics

Author: Van Haren Publishing

Format: Trade Paperback

Recommended

Software Development Measurement Programs: Development, Management and Evolution
Software Development Measurement Programs: Development, Management and Evolution

$82.90

View Details
WCB-0-12 Cross & Bearing Kit Universal Joint U Tisco Metric PTO Drive Shaft JD
WCB-0-12 Cross & Bearing Kit Universal Joint U Tisco Metric PTO Drive Shaft JD

$44.99

View Details
Weasler Metric AW10 Cross & Bearing Kit 200-7155 [.866" X 2.157"] CompleteIB New
Weasler Metric AW10 Cross & Bearing Kit 200-7155 [.866" X 2.157"] CompleteIB New

$19.95

View Details
Howse Series 4 Metric 1-3/8" Shear Bolt Yoke Implement end (23-004)
Howse Series 4 Metric 1-3/8" Shear Bolt Yoke Implement end (23-004)

$38.99

View Details
200-6580 Metric Cross & Bearing Kit - 79.4mm Fits Weasler 610-500 U-Joint 41205
200-6580 Metric Cross & Bearing Kit - 79.4mm Fits Weasler 610-500 U-Joint 41205

$49.98

View Details
Tebben Series 4 Metric 1-3/8" Shear Bolt Yoke Implement end (23-004)
Tebben Series 4 Metric 1-3/8" Shear Bolt Yoke Implement end (23-004)

$38.99

View Details
NEW WEASLER METRIC YOKE IMPLEMENT PART NUMBER 802-8611 35 mm (1 3/8 )
NEW WEASLER METRIC YOKE IMPLEMENT PART NUMBER 802-8611 35 mm (1 3/8 )

$75.00

View Details
Walterscheid 2300 Series PTO Lemon Driveline Shaft Metric Yoke WYT4-21- 2-48
Walterscheid 2300 Series PTO Lemon Driveline Shaft Metric Yoke WYT4-21- 2-48

$77.05

View Details
Weasler Metric Shield Bearing Kit Easy Lock 961-2502
Weasler Metric Shield Bearing Kit Easy Lock 961-2502

$36.00

View Details
NEW Weasler 800-6510 Metric Yoke PTO Implement Tractor 1 1/4" Shearpin
NEW Weasler 800-6510 Metric Yoke PTO Implement Tractor 1 1/4" Shearpin

$67.00

View Details