Description: Insanely Great Customer Service by Daniella Fairbairn Estimated delivery 3-12 business days Format Paperback Condition Brand New Description The secret to getting a competitive edge in business is not what you think it is. Weve all been there. At one point or another, weve all been in some establishment where the service left a whole lot to be desired. Remember how you felt during that moment. Now put yourself firmly in the shoes of your customer. What makes someone choose one business over another? More importantly, what will make your customers choose you? The answer is "Insanely Great Customer Service." With information about customer experiences being so easily shared, customer service is the new business currency. Customer word of mouth and reviews are more powerful than ever and can make or break your business. Savvy business owners realize that the experience is the product and seek to control and tailor every aspect of the customer experience that they can. This book shows you how to do that. Businesses looking to improve their positioning and increase their sales will find the practical strategies here invaluable. You cant afford to wait. New businesses start up all the time and theyre more than happy to steal customers. Stay ahead of the game and grow your business by putting renewed energy and focus into your customer service practices. Author Biography Daniella Fairbairn, a graduate of Wesleyan University and UMDNJ School of Public Health, is a published author and seminar presenter. In addition to being a sought-after public speaker, Daniella is an excellent team leader. During her formative years, she functioned as a beneficiary of several non-profit programs, including having served over 10 years as a Girl Scout Volunteer. To this day, Daniella remains passionate about her community and the well-being of others. Her professional and volunteer experiences speak to her unremitting quest for personal development and entrepreneurial freedom. Details ISBN 1523473614 ISBN-13 9781523473618 Title Insanely Great Customer Service Author Daniella Fairbairn Format Paperback Year 2016 Pages 82 Publisher Createspace Independent Publishing Platform GE_Item_ID:97864728; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 19.26 USD
Location: Fairfield, Ohio
End Time: 2025-01-22T04:59:04.000Z
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
ISBN-13: 9781523473618
Type: NA
Publication Name: NA
Book Title: Insanely Great Customer Service : Going Beyond Ordinary Service to Unleash Fiercely Loyal Customer Relationships!
Number of Pages: 82 Pages
Language: English
Publisher: CreateSpace
Topic: Customer Relations
Item Height: 0.2 in
Publication Year: 2016
Genre: Business & Economics
Item Weight: 5.1 Oz
Item Length: 8 in
Author: Daniella Fairbairn
Item Width: 5 in
Format: Trade Paperback