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Publication Name: Wiley & Sons, Incorporated, John
Book Title: Lessons from the Nordstrom Way : How Companies Are Emulating the #1 Customer Service Company
Number of Pages: 240 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Item Height: 0.9 in
Publication Year: 2000
Topic: Industries / Retailing, Customer Relations, General, Management
Genre: Business & Economics
Item Weight: 15.5 Oz
Author: Robert Spector
Item Length: 8.9 in
Item Width: 5.7 in
Format: Hardcover
