Description: Responding to Crisis by Dan Pyle Millar, Robert L. Heath Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Describing a rhetorical approach to crisis communication, this text reviews rhetorical perspective on organizational crisis, raising questions and provoking issues. It aims to add depth and a breadth of understanding to the analysis of the rhetorical implications of a crisis. Publisher Description In recent years, researchers and practitioners have explored the nature, theory, and best practices that are required for effective and ethical crisis preparation and response. The consequences of being unprepared to respond quickly, appropriately, and ethically to a crisis are dramatic and well documented. For this reason, crisis consulting and the development of crisis response plans and protocols have become more than a cottage industry. Taking a rhetorical view of crisis events and utterances, this book is devoted to adding new insights to the discussion, and to describing a rhetorical approach to crisis communication. To help set the tone for that description, the opening chapter reviews a rhetorical perspective on organizational crisis. As such it raises questions and provokes issues more than it addresses and answers them definitively. The other chapters can be viewed as a series of experts participating in a panel discussion. The challenge to each of the authors is to add depth and breadth of understanding to the analysis of the rhetorical implications of a crisis, as well as to the strategies that can be used ethically and responsibly. Central to this analysis is the theoretic perspective that crisis response requires rhetorically tailored statements that satisfactorily address the narratives surrounding the crisis which are used by interested parties to define and judge it. This volume will be of value to scholars and students interested in crisis communication, and is certain to influence future work and research on responding to crises. Author Biography Dan Pyle Millar, Robert L. Heath Details ISBN 0805840605 ISBN-13 9780805840605 Title Responding to Crisis Author Dan Pyle Millar, Robert L. Heath Format Paperback Year 2003 Pages 392 Edition 1st Publisher Taylor & Francis Inc GE_Item_ID:139826910; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 69.02 USD
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Restocking Fee: No
Return shipping will be paid by: Buyer
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Refund will be given as: Money Back
ISBN-13: 9780805840605
Book Title: Responding to Crisis
Number of Pages: 392 Pages
Publication Name: Responding to Crisis : a Rhetorical Approach to Crisis Communication
Language: English
Publisher: Routledge
Publication Year: 2003
Item Height: 0.8 in
Subject: Communication Studies, Public Relations, Decision-Making & Problem Solving, Management, Organizational Development
Type: Textbook
Item Weight: 18.4 Oz
Subject Area: Language Arts & Disciplines, Business & Economics
Author: Robert L. Heath
Item Length: 8.9 in
Item Width: 6.2 in
Series: Routledge Communication Ser.
Format: Uk-B Format Paperback