Description: This textbook titled "Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way" is a valuable addition to any healthcare professional's library. Written by James Merlino, the book covers the subject of patient experience improvement at the renowned Cleveland Clinic. The hardcover book is 9.2 inches in length, 6.3 inches in width and 1.1 inches in height. It weighs 19.7 ounces and has 288 pages covering the best practices used by Cleveland Clinic to build a culture of service excellence. The book is published by Mcgraw-Hill Education in 2014 and is in English language. The book is classified under the categories of "Books & Magazines", "Textbooks, Education & Reference", "Textbooks". It is a must-have for healthcare professionals who want to improve their patient care service. The book is an excellent reference guide for anyone looking to understand the principles that have made Cleveland Clinic a leader in patient experience.
Price: 10 USD
Location: Lancaster, Pennsylvania
End Time: 2024-11-13T17:56:18.000Z
Shipping Cost: 5.38 USD
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All returns accepted: ReturnsNotAccepted
Number of Pages: 288 Pages
Language: English
Publication Name: Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
Publisher: Mcgraw-Hill Education
Publication Year: 2014
Item Height: 1.1 in
Subject: Leadership, Health Care Delivery, Physician & Patient, Hospital Administration & Care
Type: Textbook
Item Weight: 19.7 Oz
Subject Area: Business & Economics, Medical
Author: James Merlino
Item Length: 9.2 in
Item Width: 6.3 in
Format: Hardcover
