Description: Further DetailsTitle: Experience-Centric Organization, TheCondition: NewEAN: 9781492045779ISBN: 9781492045779Publisher: O'Reilly MediaFormat: PaperbackRelease Date: 07/29/2019Item Height: 254mmItem Length: 203mmAuthor: Simon David ClatworthyLanguage: EnglishSubtitle: How to win through customer experienceDescription: Is your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make you a winner in a market driven by experience, enabling you to develop desirable offerings and standout service to attract loyal customers. Author Simon Clatworthy shows you how to transform your organization into one that aligns your customers’ experiential journey with platforms, organizational structures, and strategic alliances. Rather than treat customer experience as an add-on to product and service design, you’ll discover how experience-centricity can drive the whole organization. Learn the five steps necessary to transform into an experience-centric organization Explore the underlying structure needed to design and deliver memorable experiences Understand how customers and clients experience products and services Develop experiential DNA as an extension of your brand DNA Be proactive by translating cultural trends into experiencesCountry/Region of Manufacture: USGenre: Business & FinanceRelease Year: 2019 Missing Information?Please contact us if any details are missing and where possible we will add the information to our listing.
Price: 47.09 USD
Location: 60502
End Time: 2024-12-11T21:59:41.000Z
Shipping Cost: 0 USD
Product Images
Item Specifics
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money back or replacement (buyer's choice)
Return policy details:
Book Title: Experience-Centric Organization, The
Title: Experience-Centric Organization, The
EAN: 9781492045779
ISBN: 9781492045779
Release Date: 07/29/2019
Release Year: 2019
Subtitle: How to win through customer experience
Country/Region of Manufacture: US
Genre: Business & Finance
Number of Pages: 266 Pages
Language: English
Publication Name: Experience-Centric Organization : How to Win Through Customer Experience
Publisher: O'reilly Media, Incorporated
Publication Year: 2019
Subject: Business Communication / General, Consumer Behavior, Customer Relations, Commerce
Item Height: 0.6 in
Type: Textbook
Item Weight: 17.7 Oz
Item Length: 9 in
Subject Area: Business & Economics
Author: Simon David Clatworthy
Item Width: 6.1 in
Format: Trade Paperback
