Description: The Exceptional Experience by Taylor Welch, Michael G. Walker Estimated delivery 3-12 business days Format Paperback Condition Brand New Description THE EXCEPTIONAL EXPERIENCE: Creating a Business Your Customers Will Love, is a straightforward exploration into the world of client services. In todays business landscape, where customer satisfaction is paramount, this book is your practical guide to not just meeting but exceeding your clients expectations. Were taking a journey that goes far beyond typical advice on client services, and delving into the details of creating an experience that genuinely resonates with your customers. In the opening chapters, we break down the essence of client services, moving beyond basic support to understand its pivotal role in business growth. As we progress, the focus shifts to the dynamic relationship between client services and sales - a concept rarely addressed in many organizations. We challenge conventional ideas about client loyalty, emphasizing the importance of strategic appreciation for forging lasting connections. At the core of the book lies the art and science of crafting an exceptional experience for your clients. From making solid first impressions and setting client expectations to managing day-to-day client relationships, each chapter provides practical insights and strategies. Beyond theoretical frameworks, we delve into the practical aspects of technology integration, communication tactics, and key performance indicators. Whether youre a seasoned business professional or just starting out, "The Exceptional Experience" equips you with the tools and knowledge to retain clients and turn them into advocates. By the final chapters, youll discover how to build a client-centric culture, enhance organizational efficiency, and create compensation plans for success. This book is more than a guide; its a roadmap to building strong relationships, fostering loyalty, and making your business one that customers not only like but actively support. Get ready to rethink your approach to client services and embark on a journey toward business excellence. "The Exceptional Experience" provides you with the insights and tools necessary to reshape your business and cultivate a community of satisfied, loyal customers. Details ISBN 196265690X ISBN-13 9781962656900 Title The Exceptional Experience Author Taylor Welch, Michael G. Walker Format Paperback Year 2024 Pages 104 Publisher Game Changer Publishing GE_Item_ID:158800165; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 20.86 USD
Location: Fairfield, Ohio
End Time: 2024-11-16T04:10:19.000Z
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Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
ISBN-13: 9781962656900
Book Title: The Exceptional Experience
Publisher: GAME Changer Publishing
Subject: General
Publication Year: 2024
Educational Level: Adult & Further Education
Language: English
Publication Name: Exceptional Experience : Creating a Business Your Customers Will Love
Type: Textbook
Author: Michael Walker
Subject Area: Education, Business & Economics
Format: Trade Paperback