The Values Economy: How to Deliver Purpose-Driven Service for Sustained Performa

Description: FREE SHIPPING UK WIDE The Values Economy by Alan Williams, Samuel Williams Establishing new dynamics through a shared consesus of values for better customer, business and client relations. FORMAT Paperback LANGUAGE English CONDITION Brand New Publisher Description How to deliver purpose-driven service for sustained performance. We live in extraordinary economic times volatile, uncertain, complex and ambiguous. In the service sector, many traditional approaches are no longer relevant and the landscape of brand identity, employee engagement and customer experience is changing. Organizations no longer own their own brand, while customers expectations are increasing. Brands are now co-owned by all stakeholders employees, service partners, local communities, investors and customers. This book explores the idea that a new values economy is emerging. The successful organizations of tomorrow will establish a shared consensus of values between stakeholders providing transparent communications and inclusivity. It then offers a practical enabling methodology: the SERVICEBRAND approach, combining brand identity, employee engagement and customer experience. The SERVICEBRAND approach will redefine the nature of business: one ecosystem of values-driven service for multiple stakeholders driving sustained organizational performance and authentic business success. AUTHORS: Alan Williams has a track record of success in devising holistic SERVICEBRAND strategies. Alan has more than 30 years of senior leadership experience in customer service-based businesses. Samuel Williams is a business consultant with BAE Applied Intelligence. Sam has various business roles in customer service and consultancy. SELLING POINTS: . How to Deliver Purpose-Driven Service for Sustained Performance . Offering a new approach to business thinkers that puts passion, purpose and inclusivity and the forefront of all business ventures for a more sustained and effective performance . New approach to business and brand identity based on robust academic and industry research and includes a practical operational delivery . Understanding corporate and customer relations and their impact on business revenue Author Biography Alan Williams has a track record of success in devising holistic SERVICEBRAND strategies. Alan has more than 30 years of senior leadership experience in customer service-based businesses. Samuel Williams is a business consultant with BAE Applied Intelligence. Sam has various business roles in customer service and consultancy. Description for Sales People Key Selling Points: Offering a new approach to business thinkers, that puts passion, purpose and inclusivity through all business ventures - for a more sustained and effective performance New and innovative approaches to brand identity and business identification Understanding corporate and customer relations, and its impact on business revenue A statement to better internal and external communications, through all sectors of business and the audiences they serve Details ISBN1912555808 Short Title The Values Economy Pages 224 Language English ISBN-10 1912555808 ISBN-13 9781912555802 Format Paperback Subtitle How to Deliver Purpose-Driven Service for Sustained Performance Year 2021 Publication Date 2021-03-11 UK Release Date 2021-03-11 Imprint LID Publishing Place of Publication London Country of Publication United Kingdom AU Release Date 2021-03-11 NZ Release Date 2021-03-11 Publisher LID Publishing DEWEY 658.8 Audience General Author Samuel Williams We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! 30 DAY RETURN POLICY No questions asked, 30 day returns! FREE DELIVERY No matter where you are in the UK, delivery is free. SECURE PAYMENT Peace of mind by paying through PayPal and eBay Buyer Protection TheNile_Item_ID:131516125;

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