Time's Up!: The Subscription Business Model for Professional Firms by Paul Dunn

Description: FREE SHIPPING UK WIDE Time's Up! by Paul Dunn, Ronald J. Baker Put values—and value—over volume with a professional services subscription model Professional firms are built on relationships. But you wouldnt know it by observing their predominant business model — a model centered on selling transactions and inputs, not outcomes that deepen and strengthen relationships. Times Up! offers you a guide to building a more valuable firm, one where relationships and lifetime customer value are at the center of how you create and capture value. Youll learn how to: Create customer lifetime values that far exceed acquisition and retention costsMove customer relationships to the center of your firmLeverage the collective knowledge of your customersElevate customers from where they are to their desired future by providing transformations, where the customer is the product.Only uncommon offerings command uncommon prices. Times Up! introduces you to a revolutionary new business model that transforms your firm, your teams and your results with the customer right at the center of the process. FORMAT Hardcover CONDITION Brand New Flap PRAISE FOR TIMES UP! "There are few thought leaders who have had more impact on professional firms than Dunn and Baker. They have a rare ability to see around corners which is gifted to readers of this timely book that describes how a professional firm of the future will be able to successfully harness the full power of the subscription business model to create, and most importantly, deliver and capture customer value. This book is a must-read for anyone who has an interest in what the future holds for professional firms." --RIC PAYNE, Co-founder and CEO of Results Accountants Systems and Principa "I first came across Dunn and Baker in 1999 when I was running my accounting firm. Their insights into pricing changed my life in extraordinary ways. They have always been at the leading edge and envisaging the future of the accounting profession, and this book is no different. This book reveals an exciting business model for any accounting firm that wants to put their customer at the heart of their firm." --MARK WICKERSHAM, FCA, Author, Public Speaker, and Founder of the Value Pricing Academy "In their first book, The Firm of the Future , Paul and Ron lead the revolution for professional firms against hourly billing and into a more effective way to serve your customers using the value-based business model. As an accountant running a firm, I look at Times Up! as the roadmap to take my firm into the future. Tracking time and focusing on inputs is the traditional business model that our profession is mired in. Dunn and Baker lay out the case for the business model we should all be implementing now, which is the subscription or membership model; to allow our customers the most frictionless way to interact with our firm, the same way they are used to interacting with many of the products and services available to the market. I have been totally inspired to transform my practice into this model and put my customers relationship front and center!" --HECTOR GARCIA, CPA @QBKaccounting "My top shelf in my library has a new member, Times Up! by Dunn and Baker. Some books are merely informative and some are insightful. Dunn and Bakers latest is transformational. Just as the Joy of Cooking changed the relationship people have with food, Times Up! has the same possibility for any and all professionals. The book is a journey from hourly billing through value pricing and now to subscriptions. Changing business models should be embraced by all leaders. Dunn and Baker have hit another home run with Times Up! Leaders are readers they say. Change agents are also authors." --DANIEL D. MORRIS, CPA, Chief Dragon Slayer, Morris + DAngelo CPAs Author Biography PAUL DUNN is the Co-founder and Chairman of the global giving initiative, B1G1. He holds a Lifetime Service Award to the Accounting Profession in the United Kingdom and is a Social Innovation Fellow in his home of Singapore. He is the creator of the Accountants Boot Camp process and he is the inaugural recipient of the Outstanding Contribution to the Profession award given by AccountingWeb in the United Kingdom. He remains the only non-accountant to be honored in this way. RONALD BAKER is the Founder of VeraSage Institute, author of seven bestsellingbooks, and co-host, with Ed Kless, of the VoiceAmerica.com radio show, The Soul of Enterprise: Business in the Knowledge Economy (Thesoulofenterprise.com). He is also a faculty member of the Professional Pricing Society. Table of Contents Foreword xi Preface xv Acknowledgments xxiii About the Authors xxix The Keynote and the Workshop: How to Read This Book xxxiii I The Keynote 1 1 What Got You Here Wont Get You There Thank Goodness! 3 2 We All Have a Story— Heres a New One for You 11 3 Time- Driven Sucks Impact- Driven Matters 27 4 How Aretha Got It Right 41 5 This Could Be the Most Important Business Question Ever 47 6 Thank Goodness— A New Definition for ESG That Really Does Make a Difference 79 7 The Ongoing Upward Spiral—Perhaps a Different Kind of Legacy 87 II the Workshop 97 8 A Renaissance: The Subscription Economy 99 9 The Direct Primary Care Disrupters 107 10 Business Model Evolution 119 11 Purpose, Strategy, and Positioning 137 12 Marketing, Innovation, and Risk 151 13 Customer Transformations 167 14 Two Timeless Truths and Two Theories 179 15 Pricing the Relationship 189 16 Customer Segmentation and Pricing Tiers 205 17 Pricing the Portfolio 217 18 Measurements and Moral Hazards 239 19 Subscription Business Income Statement and KPIs 257 20 Knowledge Worker KPIs and the After- Action Review (AAR) 279 21 From Zero Defects to Zero Defections 297 22 Adoption Models 311 23 Whats Next? 327 References 335 Index 349 Details ISBN1119893526 Publisher John Wiley & Sons Inc ISBN-10 1119893526 ISBN-13 9781119893523 Format Hardcover Imprint John Wiley & Sons Inc Place of Publication New York Country of Publication United States Year 2022 Pages 400 Publication Date 2022-11-24 UK Release Date 2022-11-24 NZ Release Date 2022-11-22 Subtitle The Subscription Business Model for Professional Firms Author Ronald J. Baker Replaces 9780471264248 DEWEY 658.4032 Audience General US Release Date 2022-11-24 AU Release Date 2023-02-01 We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! 30 DAY RETURN POLICY No questions asked, 30 day returns! FREE DELIVERY No matter where you are in the UK, delivery is free. SECURE PAYMENT Peace of mind by paying through PayPal and eBay Buyer Protection TheNile_Item_ID:159085482;

Price: 22.02 GBP

Location: London

End Time: 2025-01-24T03:21:31.000Z

Shipping Cost: 7.21 GBP