Working with India: The Softer Aspects of a Successful Collaboration with the In

Description: Working with India by Wolfgang Messner Being both academically well researched and an account of the authors many years of personal experience in India, the book opens with a description of cultural dimensions that help to break down culturally driven matters. FORMAT Hardcover LANGUAGE English CONDITION Brand New Publisher Description Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact with colleagues from the Indian IT and BPO industry, prejudices against the new and unknown are typically amplified. This book is a start on the journey of cultural appreciation for managers, project leaders, and offshore coordinators working together with Indians. It is also a resource for business managers and company strategists seeking to understand the softer aspects behind the headlines that the Indian IT and BPO industry so frequently creates. Being both academically well researched and an account of the authors many years of personal experience in India, the book opens with a description of cultural dimensions that help to break down culturally driven matters. It provides background information about India as a country and a social system. Examining the development and current status of Indias IT and BPO industry, it moves on to describe the dynamics of its workforce. The book then provides practical information on how to communicate, negotiate, and interact with Indian colleagues, and intelligently utilize expatriates. It closes by formulating recommendations for a more effective collaboration. Back Cover Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact with colleagues from the Indian IT and BPO industry, prejudices against the new and unknown are typically amplified. This book is a start on the journey of cultural appreciation for managers, project leaders, and offshore coordinators working together with Indians. It is also a resource for business managers and company strategists seeking to understand the softer aspects behind the headlines that the Indian IT and BPO industry so frequently creates. Being both academically well researched and an account of the authors many years of personal experience in India, the book opens with a description of cultural dimensions that help to break down culturally driven matters. It provides background information about India as a country and a social system. Examining the development and current status of Indias IT and BPO industry, it moves on to describe the dynamics of its workforce. The book then provides practical information on how to communicate, negotiate, and interact with Indian colleagues, and intelligently utilize expatriates. It closes by formulating recommendations for a more effective collaboration. Author Biography Wolfgang Messner is a director with Capgemini India in Bangalore and responsible for offshore delivery; he is experienced in business consulting and managing cross-cultural teams. His association with the IT industry on the subcontinent dates back to 1998 when he was an expatriate project manager for Deutsche Bank in India. He also spent a term as visiting faculty for marketing at the Indian Institute of Management Bangalore. He holds a doctorate in marketing from the University of Kassel (Germany), an MBA from the University of Wales (UK), and an advanced degree in computing science after studies at the Technical University Munich (Germany) and the University of Newcastle upon Tyne (UK). Table of Contents Why Intercultural Competency?.- India — the Country.- The Society and Culture in India.- Indias IT & BPO Industry.- Human Resources.- Interactions with India.- Conducting Offshore Projects.- Use of Expatriates.- Recommendations for Effective Collaboration. Review "I am pleased to note that this book far exceeds being just the much awaited comprehensive reference primer on doing business with India. (...) This book will be an excellent resource for a guided and systematic journey to the Indian offshoring landscape." - from the Foreword by Sreemathi Ramnath, President SIETAR India, Society for Intercultural Education Training and Research Long Description Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact with colleagues from the Indian IT and BPO industry, prejudices against the new and unknown are typically amplified. This book is a start on the journey of cultural appreciation for managers, project leaders, and offshore coordinators working together with Indians. It is also a resource for business managers and company strategists seeking to understand the softer aspects behind the headlines that the Indian IT and BPO industry so frequently creates. Being both academically well researched and an account of the authors many years of personal experience in India, the book opens with a description of cultural dimensions that help to break down culturally driven matters. It provides background information about India as a country and a social system. Examining the development and current status of Indias IT and BPO industry, it moves on to describe the dynamics of its workforce. The book then provides practical information on how to communicate, negotiate, and interact with Indian colleagues, and intelligently utilize expatriates. It closes by formulating recommendations for a more effective collaboration. Review Quote "I am pleased to note that this book far exceeds being just the much awaited comprehensive reference primer on doing business with India. (...) This book will be an excellent resource for a guided and systematic journey to the Indian offshoring landscape." - from the Foreword by Sreemathi Ramnath, President SIETAR India, Society for Intercultural Education Training and Research Feature Includes supplementary material: sn.pub/extras Details ISBN3540890777 Author Wolfgang Messner Short Title WORKING W/INDIA Pages 178 Language English ISBN-10 3540890777 ISBN-13 9783540890775 Media Book Format Hardcover Year 2008 Imprint Springer-Verlag Berlin and Heidelberg GmbH & Co. K Place of Publication Berlin Country of Publication Germany Subtitle The Softer Aspects of a Successful Collaboration with the Indian IT & BPO Industry Edition 2009th DOI 10.1007/978-3-540-89078-2 Publisher Springer-Verlag Berlin and Heidelberg GmbH & Co. KG Edition Description 2009 ed. Publication Date 2008-11-25 Alternative 9783642100338 DEWEY 658.40580954 Illustrations XIV, 178 p. Audience Postgraduate, Research & Scholarly We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:96267102;

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