Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare by Craig Cl

Description: Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare by Craig Clapper, James Merlino, Carole Stockmeier Estimated delivery 3-12 business days Format Hardcover Condition Brand New Description "How to ensure patient and workforce safety in the healthcare system"-- Publisher Description From the nations leading experts in healthcare safety—the first comprehensive guide to delivering care that ensures the safety of patients and staff alike.One of the primary tenets among healthcare professionals is, "First, do no harm." Patient and caregiver safety are foundational to the mission of every healthcare organization across the world. Every year in the Unites States alone, an estimated 4.8 million hospital patients suffer serious harm that is preventable, resulting in approximately 440,000 deaths. In this groundbreaking guide, a team of award-winning safety specialists from Press Ganey/Healthcare Performance Improvement apply their decades of experience and research to the subject of patient and workforce safety. Their mission is to achieve zero harm in the healthcare industry, a lofty goal some hospitals have accomplished.In Zero Harm, these leading experts share practical, evidence-based solutions that combine the latest tools and technologies in healthcare today with the best safety practices from high-risk, yet high-reliability industries, such as aviation, nuclear power, and the United States military. Using these field-tested methods, healthcare professionals can educate their workers on the universal skills that can save lives, organize and train safety action teams, implement reliability management systems, and create long-term, transformational change. Its a complete workplace-ready program thats proven to reduce preventable errors and produce measurable results—by putting the patient, and safety, first. Author Biography Craig Clapper, PE, CMQ/OE, is a partner in Press Ganey Strategic Consulting and a founding partner of Healthcare Performance Improvement (HPI). For 30 years, he has been a leader in safety culture transformation for Duke Energy, the U.S. Department of Energy, ABB, Westinghouse, Framatome ANP, Sentara Healthcare, and Sharp Healthcare. He has served as Chief Knowledge Officer of HPI, Chief Operating Officer of HPI, and Chief Operating Officer of Performance Improvement International, among other executive positions in the nuclear power industry. James Merlino, MD, is Chief Transformation Officer of Press Ganey, the leading provider of patient experience measurement, performance analytics, and strategic advisory solutions for healthcare organizations across the continuum of care. Jim has been recognized as one of Beckers Healthcares "50 Experts Leading the Field of Patient Safety" in 2015, 2016, 2017, and 2018. An accomplished surgeon and industry leader in improving the patient experience, Jim served as Chief Experience Officer and Associate Chief of Staff at the Cleveland Clinic health system. He is the author of Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way. Carole Stockmeier, MHA, is a partner in Press Ganey Strategic Consulting. Over her career, she has supported comprehensive safety culture engagements at hospitals and integrated health systems and has helped organizations achieve significant improvement in safety reliability. Prior to joining Press Ganey, Carole was a partner at HPI. Previously, she served as the Director of Safety and Performance Excellence at Sentara Healthcare, providing operational leadership for Sentaras patient safety initiatives, with outcomes recognized with the American Hospital Association 2004 Quest for Quality Prize and the 2005 John M. Eisenberg Award for Patient Safety and Quality. Details ISBN 1260440923 ISBN-13 9781260440928 Title Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare Author Craig Clapper, James Merlino, Carole Stockmeier Format Hardcover Year 2018 Pages 320 Publisher McGraw-Hill Education GE_Item_ID:145283692; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. 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End Time: 2024-12-09T03:29:22.000Z

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